All applicants are strongly encouraged to check if there is an enrollment center in close proximity that is available under the “Schedule or Manage Appointment” option. Submitting a hard card should be a last resort for either out of state applicants or home-bound applicants.

• Fingerprint cards must be sent the correct address for processing:

IdentoGO Cardscan Department- “{{ serviceDetails.stateProvince }} Program” 340 Seven Springs Way, Suite 250 Brentwood, TN 37027

• Fingerprint cards that are mailed to the previous office address in Brentwood, TN will be “returned to sender”.
• Please be aware that submission of incorrect or invalid data, including but not limited to incorrect agency fingerprint reason or applicant demographic data that results in the need to conduct a new fingerprint card submission will be at the applicant’s cost. Demographic information provided on the fingerprint card must exactly match the demographic information entered during this registration process or the card will be returned.
• Fingerprints submitted on hard cards are typically of lower quality and result in a higher rate of FBI rejections.
• Processing of fingerprint cards takes significantly longer than fingerprinting at an enrollment center.

Please confirm with your agency or organization that you are eligible to submit your fingerprints by hard card.

All applicants are strongly encouraged to visit an enrollment center to have their fingerprints collected. Submitting a hard-card should be a last resort for either out of state applicants or home-bound applicants.

• Please be aware that submission of incorrect or invalid data, including but not limited to incorrect agency, fingerprint reason, or applicant demographic data, that results in the need to conduct a new fingerprint submission will be at the applicant's cost.
• Fingerprints submitted on hard-cards are typically of lower quality and often result in FBI rejections
• Processing of hard-card submissions takes significantly longer and will cause delays for you and your agency

Please confirm with your agency or organization that you are eligible to submit your fingerprints by hard-card.